Privacy and safeguarding

How we look after your information and protect the people we serve.

We collect only the details you give us in our forms: name, phone, email and your message.
We use them only to reply to you, process your donation or volunteer application, and send your receipt.
We never sell or share your details with anyone else.
To see, correct or delete your details, email us.

Every volunteer is screened and interviewed before working with children or vulnerable adults.
Photos of the people we help are published only with their consent. Children’s full names and addresses are never published.
To report a concern, call or email us. Every report is taken seriously.